SHIPPING & DELIVERY TIMES

Orders are generally fulfilled within 2 business days (Normally the same or next day). If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.

We use ll the major carriers. This ensure you will get the best shipping rate epossible to your location. Cost will be calculated at checkout.

REFUNDS

You are able to return unwanted goods to us within 30 days of receiving your order for damaged or incorrect items. Refunds will be made by the original payment method.

Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.

All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.

Please contact support@theequestrian.co to arrange refunds or exchanges.